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How to Reach a Person at CrownCoinsCasino

Verified Contact Information

Customer Service Number:

  • 1-201-535-4587
    This number is currently not in service
Call Now
support@crowncoinscasino.com
dataprivacy@crowncoinscasino.com
Privacy Inquiries

CrownCoinsCasino Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular CrownCoinsCasino Phone Number
1 (201) 535-4587
Average Hold Time
More than 30 min
Average Calls duration
1 minute
Most Popular CrownCoinsCasino Email Address
support@crowncoinscasino.com
CrownCoinsCasino Live Agent Availability
19% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
View full overview
PissedConsumer Club

Contact Information

CrownCoinsCasino Website:

CrownCoinsCasino Help Center:

Corporate Office Address:

Sunflower Limited
35 West Brook Street, Suite #11E
Manchester, New Hampshire 03101
United States

How Customers Rate CrownCoinsCasino Support?

3.1 / 5
Needs improvement

Based on 12.1K calls to CrownCoinsCasino customer support through PissedConsumer.com and 8 survey responses.

Total Calls
12.1K
Avg Call Duration
01:15
Issues Resolved
5%

Why Customers Call CrownCoinsCasino?

Top Reasons of Customers Calls

  • Payments and Charges 24%
  • Account 19%
  • Request for Information 17%
  • Customer Inquiries & Issues 13%
  • Payments & Transfers 7%
  • Product/ Service 7%
  • Shipping and Delivery 4%
  • Cards 3%
  • Return/ Replace 3%
  • Refund 1%
  • Website/ Application <1%
  • Activation/ Cancellation <1%
  • Staff <1%
  • Employment <1%
  • Fraud & Security Issues <1%
  • Claims & Legal Issues <1%

Payments and Charges

24%
  • "Redemption of my winnings"
  • "Follow up redeem since Sept 23 $400"
  • "Can't seem to redeem my coins cause I can't get pass the camera on my phone"

Account

19%
  • "Verifying identity"
  • "Account verification"
  • "I can't verify my identity"

Request for Information

17%
  • "Due to severe domestic violence i need to update my phone number ASAP!"
  • "Help!"
  • "Need help tryin to locate game that has money on it"

Customer Inquiries & Issues

13%
  • "Answer"
  • "Aggravated"
  • "Can't play and my money went away"

Payments & Transfers

7%
  • "Redemption"
  • "Redeem"
  • "Withdrawal"

Product/ Service

7%
  • "I recently got a new phone & I can not find the game that I have money on ..I need help"
  • "Not giving access to camera to collect my winnings"
  • "I am unable to take a selfie due to the system keep saying my camera is not available? Please help"

Shipping and Delivery

4%
  • "I haven't received my redeem my $200 no email no prepaid card or nothing"
  • "I haven't received my winnings"
  • "I'm trying to get the phone to activate my redemption card"

Cards

3%
  • "Check ur card balance"
  • "Money will not go on my skrill card"
  • "I need my money on card please PayPal or prepaid"

Return/ Replace

3%
  • "i was put on the back burner after i recheaxhed out multipule time in the past 2 weeks and now i get told im screwed because of sometging that wasnt correct on thier end. so now i cant redeem my winnings nor can i play anymore?!?! i need some help"
  • "I need my $240 return back to my checking account hit button by mistake"
  • "Need to change my phone number"

Refund

1%
  • "Refund"
  • "Get my money back"
  • "Refund fraudulent charges"

Website/ Application

<1%
  • "Because my app has been hacked and I need it fixed I got abandoned for"
  • "App keep interrupting my games also logging in has steady been a hassle"
  • "Something went wrong it resented my account starting me completely over I just want my old account back so I can play the game. I can't even play the game cause it won't take my phone number for some reason. I need the info on my old account my f"

Activation/ Cancellation

<1%
  • "Cancel my verification process"
  • "Cancel account"
  • "Reactivate account"

Staff

<1%
  • "Poor customer service"
  • "Customer service/account issues"
  • "Customer service"

Employment

<1%
  • "W2-G report"
  • "I need my 1099 gambling you never sent me for me to file my taxes"
  • "Get tax statements W-2G and win/loss"

Fraud & Security Issues

<1%
  • "Scam"
  • "Fraud"
  • "Scammed"

Claims & Legal Issues

<1%
  • "Claim"

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

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