CrownCoinsCasino Reviews

I have not played on this platform for several years. I was banned because l hit a major jackpot and Luna told me to take some 6 months off because l needed to take a break after hitting do many jackpots.

She, shutdown my account to avoid me from seeing my total winning and would not let anyone speak to me but her. I have my documents and Im getting a lawyer because last month out the blue l down located two accounts because its been about 2-3 years since l played. Upon entering the account l was welcomed back and received several SC gifts. Last night l didnt asked for anything free Jamila put sc on my account and l went back to tell her thank you but l was going to lay down and play later.

The next thing l was being told was that my account was being permanently closed and l hadnt done anything wrong. I worked well with the other techs and Robin and l ended a problem with my account and l gave well wishes to all. There was know just cause for my account to be close other then being vindictive. I didnt use an assumed name and verified the accuracy of my account.

This is the 2nd time l was blindsided about my account. If anything l was victimized and cheated out my winning when playing before. I dont frequent games. I read all the violations for having your account closed permanently and non apply to me.

I have a license psychologist and unless so one is able to provide valid documentation regarding my recent game playing, l should have been informed. I went from receiving free SCs l didnt ask for to being told my account was being closed permanently and information regarding counseling. I will not accept that invalid statement challenging my integrity and character. I didnt do anything wrong except have a bad day playing.

Well, l worked for a real casino and know one other than the property manager made that decision to determine it was final. If you were to speak to any tech support professional l worked with, l can assure you they would able to inform you l didnt withhold any information and did nothing unethical. I feel the decision made was a power move and without cause. I dont know what has been falsely placed in file other than not paying my full sweepstakes years again and not allowing me proper access to see my account and validate my winnings.

I have come to determine their are people in this would who main objective is to tantalize people without cause and not be properly help accountable for their actions. She even as far as to call me directly while she was shutting down my account. If Im not mistaken, if you publicize a grand jackpot and cant afford to pay it thats fraud. Ive grow a lot over the years and l will not allow anyone to demean by character and not treat me like a human being.

The decision to close my account yesterday was unfounded and Im still waiting for the reason it happened. I asked if they were going to given my fault balance and was simply told No they had been forfeited. Why? If someone can justify a valid decision other then me hitting several jackpot after hitting a grand jackson as not being responsible, please tell me if you finally had a winning moment you would have just stopped playing.

Be honest because God knows your heart. It wasnt right then and it not right now. This issue seriously needs to be addressed and looked into because it need be, l am of sound mind to get legal advice. I hold a Masters Degree plus and was an Adjuct instructor for the College of Business and the College is Science.

I was responsible for all training aspects at two properties and l have never seen anyone making havoc decisions without providing supporting documentation from the Property Manager and the Board of Directors. The only thing they were trying to figure out is how they were going to pay me my winnings and Lena made sure l didnt know advised me of that information but, every night before logging off, l took a screenshot of my account and l still have that information. This was so unprofessionally handled until she violated a account closure policy. So, l grown mentally and spiritually over the last few years do to tragedies but Im not the person l use to be, Im not sitting back and letting it ride this time, l am requesting valid justification for closing my account.

I hope the person reading this message do so with abiding by professional and ethical standards and guidelines. Thank you for your time and l sincerely hope to hear from you regarding my account. Again, thank you and have a good day! However, l would like to thank everyone who made my day special and made feel valued.

I did a full write up on TrustPilot about their professionalism and courtesy.

They were truly an awesome three some and despite the outcome, l value them for their kindness and genuine personality. I wish them all well.

Donna McReynolds